On February 1, 2019 I ordered a hotel room reservation at the Courtyard by Marriott in Flint MI, through a seamy, (phishy), web site: – www.hotel-rates.com. This web site charged $19.99 that was supposed to be refunded to my CC after I check in.
It was a bad start right there.
Upon arrival to Courtyard by Marriott in Flint MI the temperature was -2F outside. Three cars were parked outside on an ice-rink parking lot.
I checked in. Before my CC was swiped I asked for the expected balance and it met the information given to me on the confirmation. My card was swiped and I was handed a key card to the room.
Next came the old surprise trick: The receptionist handed me a “Parking Permit” announcing that a $10 parking fee will be added to my final statement.
Note: The parking lot was practically deserted on a Friday night. There is no valet service and there is security service.
Given the subfreezing temperature outside, and that cancelling the CC transaction will generate more complications I accepted the circumstances.
This was a cheap highway robbery in dark of the night of a captive traveler by the Marriott Corporation.
The irony is that I have a “Marriott Rewards Gold Elite” status by their business agreement with United Airlines.
One more thing the “hotel-rates.com” service charge is disputed separately. That’s simple and easy.
#Marriottcheapmoneygrab #Marriottrobberyatnight #MarriottRewardsGoldElite #hotelrateswebsite #MarriottCorporation